UX Mission

Work with library teams to improve users' experience of services, spaces, and resources in the following ways:

1.  Conduct UX Research:

• Attitudinal research-surveys, focus groups, user interviews
• Behavioral research-patron observation, usability testing, journey mapping
• Ethnographic research-photo surveys, mapping diaries, retrospective interviews

2.  Oversee Student Advisory Committee

3.  Oversee Suggestion Box Comments

4.  Promote UX awareness