LibChat makes it easy for users to chat live with you. The LibChat platform includes customizable Widgets, recorded transcripts, canned messages, an internal rating system, the ability to transfer chats to other users, and much more.
This Guide is intentionally intended as an introduction. There are features that are not covered here in-depth. You're encourages to explore the LibAnswers overview if you'd like to diver deeper in
If you have questions or need additional help with LibChat, please email Mollie. Springshare also has a substantial tutorial library.
*As you explore LibChat you will see tutorials and instructions on how to use FAQs. This feature has not been implemented yet, but will in the future. Stay tuned!