When you write a business report or research paper you will start by reading the research that others have done. In your paper you will mention (or "cite") the sources you have consulted. At the end of the paper, you will include a reference page or bibliography, an alphabetical list of citations that contain all the information that readers and/or your instructor will need to locate these resources.
What is a citation?
A citation describes a book, journal article, website, or other published item and gives credit to the originator of an idea. Appropriate use of citations prevents instances of plagiarism. In addition, a citation enables the reader of the work to retrieve the item you have referenced. Citations should reflect all of the information a person would need to locate a particular source (e.g. author's name, title of work, publication title, volume & issue number, web address, etc)
What are in-text citations?
In-text citations consist of just enough information to correspond to a source's full citation in a Reference list. In-text citations often require a page number (or numbers) showing exactly where the relevant information was found in the original source material.
What is a references list?
A references list presents citations for those sources referenced in a paper, presentation, or other composition.
What is a bibliography?
A bibliography is a list of citations for all of the relevant resources a person has consulted during his or her research.